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Health Insurance

Insurance Accepted

Step 1: Book a FIRST VISIT Medical appointment at least 2 weeks ahead of your desired appointment date at https://caringportland.janeapp.com/email

Step 2. Complete the intake form and the insurance information form found in your profile at https://caringportland.janeapp.com/. If you do not see the forms, double check that you selected FIRST VISIT appointment type. Contact Julie to adjust the appointment type or have the forms emailed to you.

Step 3: Wait for confirmation of your benefits from our office. I strive to confirm insurance details within a few days, however I ask for 2 weeks just in case something blocks my ability to confirm.

Step 4: Upon positive confirmation, we can proceed with your appointment. If confirmation is not possible before 48 hours before the appointment, then your appointment will be cancelled or bumped to a later date so details can be ironed out. If you do not provide information necessary to confirm benefits within 7 days of booking your appointment, your appointment will risk termination. Please make every effort to share your information ASAP.

INSURANCE THAT IS NOT ACCEPTED INCLUDES, CHP, OHP, Kaiser, cigna, aetna, choosehealthy, healthnet, devoted, medicare AND HEALTHSHARE.

Out of State Insurance: please confirm the following from your insurance before booking. Insurance from States that are not Oregon may not cover massage, probably requires a medical prescription, & may require medical necessity that includes frequent medical authorization evaluations. I typically recommend people with authorization requirements seek the care of a multi-practitioner clinic (PT, OT, ST) where providers can prepare the medical evaluation for authorization in-house for you. Despite insurance saying it allows massage, typically these instances only allow massage for rehabilitation. It is targeted to a specific condition & area of the body and no other areas are to be massaged.

Using Insurance? Book a First Visit MEDICAL MASSAGE appointment. Be sure to complete the INTAKE FORM & the Insurance Intake Form at https://caringportland.janeapp.com/ & add your insurance information. Please allow 2 weeks for us to coordinate the necessary details. 

Medical Massage is billed to insurance as a Delayed Payment at non-discounted ‘time of service’ rates.

Medical Appointments that are No-Call/No-Show will be charged the full 100% regular “time of service” rates. Cancellation or reschedule within the 24 hours before the appointment will incur the late fee of the full 100% regular “time of service” rates. See our cancellation policy for more detail https://www.caringportland.com/cancellation-policy/

Please be prepared to discuss your goals.

I am also approved to offer massage through the Veteran Affairs’ Whole Health program. Learn more about the program and navigation tips: https://www.juliemaelmt.com/va-massage-benefits/

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